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How Much Do Managed IT Services Cost? A Complete Guide

Experts predict that global IT spending will hit $4.5 trillion in 2022. That’s a 5.5% increase over 2021.

Both small and large businesses alike rely on IT to manage their operations. Both depend on cloud computing platforms and have cybersecurity concerns.

Outsourcing managed IT services is a way to reign those costs in. There are service plans for all budgets.

If you’re thinking about hiring an IT service provider, you need to know how much outsourcing IT costs.

This article has you covered. Read on to learn the costs of managed IT services and choose the right provider.

Managed IT Service Price Considerations

There is a range of managed IT services. You could be a small business that just needs cybersecurity help. At the other end of the spectrum, your business might be an enterprise that requires a full suite of services, from help desk support to network protection.

There are dozens of other price points along the way. It all depends on the provider and your needs.

Common managed IT service plans are per device, break it and fix it, and fully managed services.

Break it and fix it means that you’ll only hire IT services when something breaks. They’ll fix it and charge you an hourly rate.

The going rate is between $125 – $150 per hour. This model works because you only pay when you need services. The downside is that your IT costs are unpredictable.

You could pay for support on a per user or per device basis. You can control your costs if you have a small company. You can add on 24/7 management to get complete IT coverage.

This model costs anywhere between $50 to $150 per device or per user, depending on the IT management provider.

Fully managed IT services cover hardware and software issues, network monitoring, cybersecurity, and provide ongoing support.

Fully managed rates are either flat rates or per user. Expect to pay between $125 and $175 per user.

Finding IT Support for Businesses

Take a quick needs assessment and answer the following questions:

  • What types of IT support do you need the most?
  • How many users need support?
  • What’s your budget?
  • How much time and money will you save by hiring managed IT services?

These questions form the starting point for finding business IT support.

Ask your network for names of companies and interview a few of them. Let them ask questions about your IT needs and see how well they listen.

They might have impressive ideas that you haven’t thought of. Learn about their experience in IT, how many people they have on staff and if they outsource any services to third-party providers.

Hire Managed IT Services Within Budget

It’s tough to run a business when you have technical issues and cybersecurity threats from every direction. Hiring managed IT services leaves the hard work of IT management to experts.

You’ll save time and have a predictable IT budget. Head over to the Technology section of this site for more tech insights.

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